État des services

  • Etat Closes
  • Pourcentage achevé:
  • Type de tâche Incident
  • Catégorie Backbone
  • Sévérité Critique
  • Priorité Normale

FS#1246 - [Network] Transmission issue between Paris and Amsterdam

We have an issue with one optical transceiver in DC3 which affects all traffic between Paris and Amsterdam.
The network team is aware of the situation and doing its best to restore the service as soon as possible.

We are truly sorry for the inconvenience.

Cette tâche ne dépend d'aucune autre tâche.

Close par  Dedibox (dedibox)
Thursday, 28 June 2018, 08:08 GMT
La raison de la clôture est:  Fixed
Wednesday, 09 May 2018, 16:22 GMT
The throughput between Paris and Amsterdam is restored, although we still have a few errors on one link.
The network team is keeping an eye on this issue to fix it as soon as possible.
Monday, 14 May 2018, 09:15 GMT
We have once again a lot of errors on one of the link, we are investigating with our service provider.
Thursday, 17 May 2018, 10:38 GMT
Our provider has changed his transmission device, the links between Paris and Amsterdam are now up and running without errors.