État des services

  • Etat Progress
  • Pourcentage achevé:
  • Type de tâche Bug Report
  • Catégorie DC2
  • Sévérité Moyenne
  • Priorité Normale

FS#1163 - Soucis RPN-V2 sur DC5-A / RPN-V2 issue in DC5-A

Nous rencontrons actuellement des soucis techniques pour le service RPN-V2 sur DC5-A, nos équipes font le nécessaire pour régler le problème au plus vite.

Nous vous prions de nous excuser pour la gêne occasionnée.


We are presently facing a technical issue on our RPN-V2 service in DC5-A, our teams do their best to find a solution as soon as possible.

Our apologies for the problem related to this injury.

Cette tâche ne dépend d'aucune autre tâche.

Monday, 26 February 2018, 11:29 GMT
We have some issue with the vlan mapping feature, the one that allows you to choose your vlan number for RPN-v2 groups.

If you have connectivity issue on an RPNv2 group, please try to remove any vlan mapping (Reset de vlan number for all the groups of your server), this should fix the issue.
You can also try to use a vlan number outside the default range (so don't use vlan number between 2000 and 2500), it may work in some case.

We are actively working with our provider to find a solution.
Wednesday, 07 March 2018, 11:58 GMT
We are still working with our provider to fix the issue or find a workaround.
Tuesday, 10 April 2018, 09:48 GMT
For now, QinQ mode is unusable on some of our switches in DC5-A.
We are still working with the manufacturer in order to get the issue solved as soon as possible.

We are expecting an update from them during May, and will provide more information as soon as we have more to share.

If you happen to have any question, do not hesitate to contact our support team about it.
Thank you for your patience.