Wednesday 9th May 2018

Transmission issue between Paris and Amsterdam

We have an issue with one optical transceiver in DC3 which affects all traffic between Paris and Amsterdam. The network team is aware of the situation and doing its best to restore the service as soon as possible.

We are truly sorry for the inconvenience.

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17/05/2018 10:38 CET

Our provider has changed his transmission device, the links between Paris and Amsterdam are now up and running without errors.

14/05/2018 09:15 CET

We have once again a lot of errors on one of the link, we are investigating with our service provider.

09/05/2018 16:22 CET

The throughput between Paris and Amsterdam is restored, although we still have a few errors on one link. The network team is keeping an eye on this issue to fix it as soon as possible.

09/05/2018 16:00 CET

Issue has been escalated to local team