Thursday 29th November 2018

Global Backbone Services unreachable from some distant networks

Our team received multiple reports regarding network issues, as some customers are not able to reach our services anymore since around 2330Z (0030LT).
We are currently investigating the issue and will update this status as soon as we have more information.

Thank you for your patience.

Update : 30-Nov-2018 0950Z (1050LT)

Issue has been fixed during the night.
One of our traffic provider did a maintenance on their end, impacting some routes toward our services.
We are currently working with our provider to avoid such impact in the future.